What Shaped the tahunhoki Account Experience
We noticed that Indonesian accounts were being slowed down by wallet confusion — players unsure whether OVO or GoPay would clear, or whether a bank transfer through BCA or Mandiri would reflect in time for a live round. So we built the cashier path around those exact rails, with DANA and QRIS sitting at the front of the deposit flow. Surabaya and
Bandung are two of the cities where that cashier clarity has made the biggest difference, cutting the gap between deposit and first lobby entry. Our account team monitors transaction status around the clock, so if a payment receipt does not appear, there is a clear path to resolution without leaving the cashier page.
- DANA
- OVO
- GoPay
- QRIS
- Bank Transfer